Systems For Success

SYSTEMS FOR SUCCESS IS THE SINGLE MOST IMPORTANT PROGRAM A CONTRACTOR COULD EVER ATTEND!

Learning new skills and techniques is one thing, implementing them is quite another.

Many times a company will send their employees to a training session and then experience some difficulties in implementing the processes and procedures learned from the program.

The Systems For Success program takes that problem away!

In the System for Success class (designed primarily for business principals, dispatchers and management) an attendee will learn how to create a systematic approach to building a more profitable company utilizing the processes and procedures that are taught in the Technician Customer Communication Skills program, plus understand how to seamlessly implement these procedures into a company’s day to day business.

The System For Success program will teach you to how to develop customized programs in your company that will allow you to have a more smoothly operating service and maintenance department. 

The program will also help you to better analyze both the learning style of your technicians and the teaching style you must adopt if you want a high powered team on board for the long haul!

Your newly invigorated service department will be able to create higher average tickets, be more technically efficient, reduce call-backs and create more ancillary sales.

Due to a more systematic approach to their tasks the service and maintenance department will also be able to provide you with an abundance of high quality easily closed replacement leads so your company will stay busy all year long.

Attendees will also discover how to implement the same systematic type processes in your dispatch and sales departments so you can better control your cash flow and revenue generating capabilities and be able to create a day by day “snap-shot” of the financial situations evolving in your company long before financial statements are prepared so your company will always be operating on a positive financial basis all year long despite weather conditions.

These simple, user friendly systems require virtually no cash outlay. They are easy to implement, operate and understand and they also have proven to increase average tickets 15 - 30%, reduce call-backs 75 - 90%, improve lead generation capabilities by 50% and create an additional 40-50% in IAQ sales.

Your company won’t want to miss this opportunity to see just how easy it is to implement proven systems in your company today. 

Systems For Success is a One Day intense class for business owners, dispatchers and management

In this class you will discover how to build a sure-fire system to implement the techniques your employees will learn and utilize them to the max. We will cover the following topics:

• Create a systematic approach to business
• How to best communicate and educate your employees
• Increase average service ticket
• Increase maintenance business
• Sell more service agreements
• Reduce call-backs
• Increase ancillary sales
• Capture more replacement opportunities
• Increase lead generation
• Decrease supervision time
• Improve customer satisfaction
• Increase profitability
• Create a daily “revenue picture” for your company
• How to post goals and expectation and motivate your team to ever increasing profitability

All attendees will receive the following:

• detailed workbook
• complete array of management and supervisory forms
• copy of all materials given to field personnel
• implementation manual and schedule
• progress tracking reports